Mobile phones for trade-in will only be accepted if they fulfil the following criteria:
No cosmetic damage to the mobile phone;
The equipment traded in must include mobile phone transceiver, charger, battery, original accessories such as data cable and MultiMediaCard (MMC) cards (if applicable);
The mobile phone must be able to power on and Phone Lock must be disabled;
LCD display screen must be intact, and not damaged, scratched or cracked;
Words displayed on the LCD screen must not be segmented; and
The courier reserves the right to reject trade-ins which do not meet the above criteria at the point of delivery.
Trade-ins are applicable only with the purchase of mobile phones (for selected models only) and there will be no refund of differences in trade-in value, if any.
Select the desired mobile phone that you wish to purchase.
Proceed with selecting new or re-contract, followed by desired price plan and Value Added Service (VAS) if applicable.
At Your Order page, select the brand and model of the mobile phone you would like to trade-in.
The value of your trade-in phone will be reflected.
Read the trade-in phone agreement, and tick the box beside the trade-in agreement to indicate your acceptance.
The value of your trade-in phone will be offset from your total bill. This is indicated under the order details section at the bottom right hand corner of the page.
